What if my event details change after I've bought a policy?
If any of the information you provided when buying the policy changes (for example — date, venue, number of attendees, scope or layout of the event, or any other details that affect the risk) you must contact us or your chosen insurer as soon as possible. Keep in mind that Event Insurance cannot amend, update, or confirm coverage — only the insurer providing your policy can do that.
Changes that may need to be reported include (but aren't limited to):
Event date or duration
Location or venue
Expected attendance
Activities or equipment involved
Change of organiser or company details
It's important to note that if you do not notify us about changed details — and this results in a claim — your insurer may treat the policy as invalid.
If you're unsure whether a planned change needs to be notified, or how to report the change, please get in touch with us: phone 0330 880 1788 or email enquiries@eventinsurance.co.uk, or with your chosen insurer.